Shipping policy
📦 Shipping Policy – Orbit Agency LLC
Effective Date: June 25, 2025
🕒 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive an email confirmation with tracking details once your order ships.
🚚 Shipping Rates & Delivery Times
| Shipping Option | Estimated Delivery | Cost |
|---|---|---|
| Standard (US) | 5–7 business days | Free on orders $50+ / $6.99 flat |
| Expedited (US) | 2–3 business days | Calculated at checkout |
| International Shipping | 7–21 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary due to carrier delays or customs.
🌍 International Shipping
We currently ship to select international destinations. Import duties and taxes may apply and are the responsibility of the customer.
📦 Order Tracking
Tracking information will be emailed once your order is shipped. If you don’t receive it, check your spam folder or contact us at support@orbitagencyllc.com.
🚫 Delayed or Lost Packages
If your package is delayed or lost, please reach out to us within 15 days of the expected delivery date so we can investigate with the carrier.
📮 Address Accuracy
Please ensure your shipping address is complete and correct. We are not responsible for packages sent to incorrect or undeliverable addresses.